Case Studies Archives

In-depth, client-approved stories of ongoing work: the situation, what was done, and the results.

Riverside Legal Aid: from website rebuild to monthly content

Riverside Legal Aid: from website rebuild to monthly content

By Casey Dolan|2026-11-03T11:28:15-08:00November 3rd, 2026|Case Studies|

Client: Riverside Legal AidType: Nonprofit legal services organization, Riverside CountyScope: Website redesign, hosting and ongoing management, blog research and writing, monthly email newsletterWorking together since: April 2025Website launched: July 2025Live site: riversidelegalaid.org The situation Riverside Legal Aid's attorneys help people facing eviction, unsafe housing, family court and benefit problems. Their website was dated and didn't reflect the quality of that work. Someone looking for help had to work too hard to find it. Once the new site was up, the next challenge was keeping it current and useful, with a small team whose time belongs to their clients. Where it started: the website I rebuilt the site around one question: how does someone in trouble find help fast? The new site has a clear path to legal help, separate routes for services, events, donating and contact, a news and resources section, and dedicated pages for tenant rights and workshops. It launched in July 2025. The Riverside Legal Aid team It kept improving after launch. Staff can now update the [...]

District website and document workflow: CSJWCD

District website and document workflow: CSJWCD

By Casey Dolan|2026-11-03T10:59:16-08:00November 3rd, 2026|Case Studies|

Client: Central San Joaquin Water Conservation District (CSJWCD)Type: Special district, public water agencyScope: Regaining control of the web presence, logo and brand styling, new WordPress website, hosting, Board agenda and minutes posting, ongoing updates, monthly reportingWebsite launched: Spring 2025Live site: csjwcd.org The situation CSJWCD contacted me due to a dispute with their previous vendor. The vendor who built and hosted the website had stopped responding and left the District without a working login. Action was immediately required to regain access for required public agency posting. Getting back in control Before any discussion of updates and website compliance, access to the site was required. I found a way around the missing access and launched a new compliant site. To avoid confusion, I oversaw the takedown of the previous site, so there is only one official source of information for District business. I also added additional login options for District staff so one unresponsive vendor can't lock them out again. What I built As part of the website relaunch, I designed [...]